Aromatherapy Consultations via video call (Zoom):
AIRA Therapy kindly requests 2 hours’ notice (the notice period) for cancellations or changes to your scheduled appointment time prior to your appointment.
Appointments cancelled after this notice period will incur a cancellation fee of £20.
Massage Treatment Appointments: AIRA Therapy kindly requests 24 hours’ notice, for cancellations prior to the scheduled treatment appointment time. For persistent cancellations, we reserve the right to request 50% of the treatment cost paid upfront on future bookings.
Clients are required to cancel their massage appointment if they feel unwell.
Refunds and Returns
We hope that you are happy with your AIRA Therapy products and services. Please click here for information on refunds and returns.